KNOWN ISSUE ALERT
INTERSET COMPONENT AFFECTED - MAC OS Interset Sensor 4.X
TARGET OPERATING SYSTEM AFFECTED - MAC OS 10.13.5
ERROR EXPERIENCED -
Issues with the installation of the Interset client on versions of MacOS above 10.13.5.
After a restart, the machine just reboots infinitely.
After installing the latest supported version, a popup shows on screen related to installing software.
ISSUE OVERVIEWWhen installing the Interset MAC OS sensor prior to version 22.214.171.124615 on MAC OS versions 10.13.5, the install of the sensor will cause issues on the machine.
MITIGATIONInterset has identified this issue and has released a version of the sensor that is compatible with the latest version (10.13.5) of the MAC OS.
Issue is resolved and fix is available by contacting Interset Support.